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Is my order correctly processed?

Once your order has been processed, we will send you a confirmation e-mail. If you do not receive it, do not hesitate to contact our customer service department at and we will sort it out.

Where can I buy from?

The products offered by Favoriza are distributed in Europe and America: Check the countries where we deliver

Products will only be shipped to the country from which you sent the purchase order.

Do you ship to my country?

If your country isn't listed, please e-mail us to find out if we can arrange a special shipping.

Is my order on its way?

All Favoriza orders are trackable so you can follow their journey to you. You'll receive a confirmation e-mail from our warehouse. Once your order is on its way, simply click on your tracking link to check your up-to-date tracking information.

Can I remove items for my shopping bag?

Yes, of course. You can remove any item from your shopping bag before processing your payment.